Breakdown Cover Articles

Green Flag

Green Flag started providing car breakdown services in 1971 and today they provide car breakdown cover 24 hours a day, 7 days a week and 365 days a year and are able to offer this comprehensive service and coverage to customers due to it having a national network of breakdown specialists throughout the UK. With 4.5 million customers already using Green Flag and with the company having nearly 40 years’ experience in the car breakdown market it is easy to see why they can offer tailored car breakdown cover to suit individual requirements and budgets.

It is the company’s aim to offer “rapid breakdown cover” and they always try to arrive as soon as they can. As well as providing the highest level of customer service such as giving reassurance to vulnerable drivers and in providing a message service to you and your friends and family about the progress of your situation. This is a service that many similar car breakdown companies simply just don’t offer.

Green Flag also try to offer a more individual service by offering customers a number of individual options. This includes individual pricing that is based on your car breakdown cover needs and personal circumstances as well as aiming to offer an individual service. This means that when you call the call centre about your car breakdown that your call is answered within 20 seconds by informed and knowledgeable staff members who can help and reassure you.

The company offers five types of car breakdown services to customers and these packages can all be added to with optional cover extras should you wish to tailor the package specifically to you. If you are just looking for standard service, their standard service covers roadside assistance, local vehicle recovery, friends and family message service and no-call out fees are associated with this cover. But, if you are looking for more services then you can easily add-on over at home, long distance recovery and European cover.

Green Flag are a well-established car breakdown service and if you are looking for such a company to meet your car breakdown needs then Green Flag really do offer a robust alternative to the AA and RAC.

The company are also always looking for ways to improve their service and they comprehensively track their response times and repair performances to ensure continual improvements to the car breakdown service they can give you.

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